How to fix Roku TV streaming player error code 018:

Roku error code 018

Roku error code 018: How to fix Roku TV streaming player

When your Roku TV or streaming device is unable to connect to the internet, you will receive Roku error number 018. Slow internet or a faulty Ethernet cable might be causing errors with your Roku TV. Follow the troubleshooting steps below to resolve problem number 018 on your Roku device.

Roku error code 014.30

This signal indicates that your Roku device is linked to the router but is unable to connect to the Internet. If there is no connection, contact your ISP for assistance. If your computer is connected to the internet but you still encounter error 018, reset your Roku device.

How to Resolve Roku Error Code 018?

To resolve the “can’t connect to the internet” issue message on Roku TV, simply follow the simple instructions below. Here is a brief guide to error codes, their causes, and troubleshooting techniques to resolve them.

Let’s get started.

What exactly is Roku error code 018?

Roku error number 018 is a message that appears when your Roku TV or Roku streaming device is unable to connect to the internet. You’ll need fast internet on your home network to properly stream Roku TV audio and video. Contact your ISP if there is no issue with the internet setup between the Roku device and your router.

This post will explain the reasons and solutions to Roku problem code 018.


  • DNS Cache: When talking with the router, the internet is turned off. This is due to an error in your router’s hidden DNS setup. As a result, DNS connection is restricted.
  • Poor Internet connection: In order to connect to streaming content, Roku devices require a fast Internet connection. When trying to connect to a database, you are frequently disconnected owing to a sluggish Internet connection.
  • Device configuration: Most of the time, the device has an internal problem and is unable to connect to the server. Internal issues can be caused by system software. When functionality is constrained or the system is compromised, inefficiencies occur.
  • Cables that are too loose: Some cables may not attach correctly to the device. During training, some of them might twist and loosen. Check that each connection is correctly attached and that there are no issues with the cables.

Steps to Troubleshoot Roku Error Code 018

Step 1: Restart both your Roku device and your router

After restarting, Roku devices will sometimes correct the problem. Both your Roku device and your router must be restarted. This is the quickest and easiest way to troubleshoot your Roku TV. See the instructions below for restarting your Roku device and network.

Restarting your Roku player-

  1. On your Roku remote, press the Home button.
  2. Navigate to the Settings menu.
  3. Select System, and then click Restart System.
  4. Alternatively, disconnect the Roku player from the power supply and reconnect it.
  5. To restart your router, disconnect it from the power source and reconnect it.
  6. Wait until both the Roku device and the router have properly restarted.
  7. To resolve the difficulties, proceed to step 2.

Step 2: Start the connection test.

Follow the steps below to start the connection check on your Roku TV:

  1. On your Roku remote, press the Home button.
  2. Navigate to the Settings menu.
  3. Choose Network.
  4. Select the check connection option.

Please keep in mind that if your Roku device is not connected to the internet, you will not see the check connection option. Only the connection setup options are shown. To continue, connect your Roku device to your network and the internet.

fix Roku player error code

When the network connection check is successful, this result will show on your Roku Player.

Result after network check is finished
This graphic depicts the outcome of the Roku Network connection.

Note: If your home internet network signal strength is poor and your Internet download speed is slow, proceed to the next step and correct it as directed.

Step 3: Reset Network Configuration

When the Roku player’s services are corrupted, an error message appears. So, we’re here to help you configure your Roku player’s network settings. This will assist you in resolving network issues with the Roku device. Your device will be reset to its default settings once you do a network reset. You will need to manually add your home network after restarting.

To begin a Roku network reset, follow these steps:

  1. Launch the Roku Player and log in to your Roku account.
  2. Navigate to the Settings menu.
  3. Choose System.
  4. Select System Restart and then Network Connection Reset.
  5. Your device will now begin the network reset process. Wait till the procedure is completed.
  6. Once the network resetting process is complete, reconnect your Roku device to the Internet.
  7. If the error continues, go to the final steps to address your streaming device issues.

4th Step: Factory Reset

When there are no issues with your home internet network but you still receive Roku error code 018, this indicates that your streaming device is impacted by bugs or some unexplained defect. To eliminate issues from your Roku player, use the Factory reset setting to reset the device.

Follow these instructions to begin the Factory Reset setting on your Roku device:

  1. Navigate to the settings menu.
  2. Select the Advanced system settings option.
  3. Click the Factory Reset button.
  4. Wait for the factory reset to complete.
  5. Restart your Roku device.
  6. Check If the mistake occurs again, please contact assistance.


This post provided you with useful troubleshooting strategies to resolve Roku error number 018. We hope that the techniques were beneficial and that your problem is no longer a concern. If the error has not been resolved and continues to occur, you must contact Roku Support.

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