Six ways to fix your Roku when it’s not connecting to WiFi

fix your Roku

Six ways to fix your Roku when it's not connecting to WiFi

To see all of the material open on Roku, you’ll require a powerful web association. Anything less (poor or no web) can cause streaming delays or keep you from getting to the material completely. A bad WiFi signal, a power or router issue, or a faulty Roku are all possibilities for why your Roku isn’t connecting to WiFi. Take a look at the troubleshooting procedures listed below. (Fix your Roku)

Examine your internet connection

Roku
Ensure that your Roku is connected to the internet thru WiFi. Roku
  1. Go to the main menu. On your Roku remote, press the left arrow. Scroll down to the Settings section.
  2. To get to the Settings menu, press the right arrow. Right-click on Network, then right-click again on the Network page.
  3. Check the About page for information about your connection, such as the kind of connection, download speed, and signal strength. If you do not see this information, you are not connected to the internet.
  4. If you’ve verified that you’re connected to the internet but are still having problems, scroll down to Check Connection and click OK.
  5. Try streaming something on your Roku to check if the issue has been resolved. If it doesn’t work, reconnect your Roku to the internet.

Restart your Roku device

Roku
Go to the System tab. Insider/William Antonelli
  1. Go to the main menu. On your Roku remote, press the left arrow. Scroll down to the Settings section.
  2. To get to the Settings menu, press the right arrow. Scroll all the way down to System.
  3. To get to the System menu, press the right arrow. System Restart is located at the bottom of the page.
  4. Highlight Restart with the right arrow, then hit the OK button.

Your WiFi router and modem need be reset

If you’ve tried the troubleshooting steps above and still can’t connect to WiFi, the problem is most likely with your network, router, or modem.

See whether rebooting your WiFi router and modem solves the problem.

Roku should be placed closer to the network and modem

If you’re having trouble with a poor signal, physically relocating your Roku device closer to your network and modem, or physically moving your router and modem closer to your Roku, may assist.

Connect Roku to an Ethernet wire

While you can’t connect a Roku Stick to the internet with an ethernet cable, physically connecting a suitable Roku player to the internet using a cable will always provide the most stable and dependable connection.

A tip: When real-time interactive media, a powerful web association is fundamental to abstain from freezing and different issues and bugs.

Check read our post on how to connect your Roku device to the internet through a wired connection for more information on which Roku devices operate with ethernet connections and how to connect them.

Contact Roku’s customer service

If all else fails, contact Roku support for more help with your problem. There is an online chat option as well as an email address for contacting the company.

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